Services SETA

Organisational Design, Skills Audit, Job Evaluation & Workforce Transition

Client Need: The Services SETA required an integrated review of its organisational structure, job profiles, and workforce alignment to support its new strategic direction.

SPT Consulting Solution: We conducted a comprehensive organisational design, skills audit, and job evaluation and grading exercise, followed by a structured workforce transition plan to align capabilities with business priorities.

Impact: The SETA achieved improved structural efficiency, clear job grading consistency, and a smooth transition into a new operating model that enhanced service delivery and accountability.

Auditor-General of South Africa (AGSA)

Competency Framework Development

Client Need: The AGSA required a unified competency framework to define, measure, and develop the capabilities needed to deliver on its constitutional mandate.

SPT Consulting Solution: We designed a comprehensive competency framework covering all occupational levels, integrating leadership, technical, and behavioral competencies.

Impact: The framework has become the cornerstone for talent management, performance development, and succession planning across the organisation.

South African Broadcasting Corporation (SABC)

Nationwide Skills Audit

Client Need: The SABC sought to understand the skills profile and capability gaps of over 3,000 employees across its radio and television divisions.

SPT Consulting Solution: We executed a large-scale skills audit covering 3,008 employees, leveraging digital data collection tools and analytics for efficiency and precision.

Impact: The insights enabled evidence-based workforce planning, targeted training investments, and stronger alignment of human capital with the broadcaster’s strategic mandate.

Special Investigating Unit (SIU)

Organisational Culture Strategy

Client Need: The SIU needed to strengthen its culture to support ethical conduct, accountability, and performance excellence.

SPT Consulting Solution: We developed a new organisational culture strategy, including diagnostic assessments, leadership alignment, and change enablement interventions.

Impact: The new culture roadmap positioned the SIU to foster integrity, collaboration, and sustained behavioural change across the organisation.

Government Employees Pension Agency (GPAA)

Performance Management System and Cascading

Client Need: The GPAA required a performance management framework that cascaded organisational objectives down to individual performance levels.

SPT Consulting Solution: We developed and implemented a performance management system that aligns strategic outcomes with divisional, team, and individual scorecards.

Impact: The system improved accountability, transparency, and performance measurement — embedding a culture of results-driven excellence within the agency.

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